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Sharply focused on ensuring our local, regional, national, and international audiences feel welcome to explore, engage in, and understand the historic spaces of Frank Lloyd Wright’s Taliesin and Taliesin West, the Frank Lloyd Wright Foundation inspires people to discover and embrace an architecture for better living through meaningful connections to nature, the arts, and each other. The Vice President of Public Engagement, a key member of the leadership team, will provide strategic vision, guidance, budgeting, and oversight for a portfolio of public-facing functions at Taliesin and Taliesin West, including tours, special events, educational programs and lectures, community outreach, and dynamic arts content.  This position is tasked with creating standards for visitor service and engagement, financial outcomes, and K12/adult education to deliver a delightful experience for all guests. Engagement strategies include digital engagement via social media and the world wide web.  This position also creates the framework and establishes the links that will enable the institution to expand its education and public programs to widely disparate audiences across a broad constituency.

Essential Functions:

Strategic Planning/Budgeting

* Provides the leadership, vision, and long-range strategic planning for public programming, including a focus on inclusion, diversity, equity, and accessibility to advance the legacy of Frank Lloyd Wright’s work.

* Ensures sound fiscal management of public programs, with proper financial controls in place as related to guest experiences via Events, Education, and Public Access Programming.  Develops and presents the annual budget/program review for oversight departments in conjunction with leadership approval.

* Collaborates with the Vice President/Chief Advancement Officer on fundraising goals to create cultivation opportunities for members and donors, as well as tracking ticket sales/visitor traffic to ensure all related events/programs meet expectations.

* Articulates service standards for all talent within public programming regardless of specific setting/position responsibilities.

* Sets clear and challenging goals while committing the organization to excellent performance.

Public Access

* Analyzes current and future tour offerings at Taliesin and Taliesin West, along with digital offerings, for historic accuracy, audience targets, tour guide delivery, time management, and relevance within strategic initiatives.

* Coordinates all public program teams (tours, events, education) to identify opportunities for programmatic service integration, continuous quality improvement, and innovative thinking.

* Reviews benchmark data within arts and museum settings related to guest satisfaction, staffing levels, productivity and production, etc.

* Ensures revenue generation and related expenses are optimized in all categories of tour department operations.

* Collaborates with Marketing Director in communicating programs to local audiences in the greater Scottsdale, AZ and Spring Green, WI communities, as well as a national audience through partnerships with other Frank Lloyd Wright historic sites and like-minded collaborative organizations.

K12 Student Education

* Fosters a culture of learning that emphasizes interdisciplinary dialogue, imaginative use of learning and evaluation methods, creativity and risk-taking in the development and deployment of on- and off-campus K-12 educational programs.

* Partners with local educational institutions (school districts, teacher organizations, universities and colleges) to ensure that program content and pedagogy are effective and well-suited to meet the needs of diverse student audiences across a range of experience, ability, and means of access.

* Serves as the in-house expert on personal facilitation for many projects designed to educate internal and external audiences.

* Develops measurement tools to ensure engagements meet internal and external expectations.

Special Events

* Supervises the Events team to develop comprehensive, thoughtful, successful strategies that expand the utilization of public spaces at Taliesin West by private organizations (for-profit, public, and nonprofit) as well as individuals.

* Ensures that facility rentals and related contractual obligations generate positive financial outcomes.  Builds partnerships that enhance the Foundation’s reputation as steward of community treasures Taliesin and Taliesin West.

* Develops measurement tools to ensure engagements meet internal and external expectations.

Requirements

Minimum Qualifications:

• Master’s degree in education, museum studies, or another relevant field from an accredited four-year college or university.

• At least 10 years of progressive experience in cultural attractions, parks, museums, themed entertainment, or related industry.

• A minimum of seven years of experience in managing staff including full time, part time, seasonal employees, department managers/supervisors, and volunteers, while demonstrating exceptional team leadership and coaching skills.

• A proven track record in producing programs on time, within budget, and that generate great press and community excitement.

• Must be able to strategize, set and meet goals, be proactive, and have meticulous attention to detail in the completion of tasks.

• Excellent writing, communication and project management skills.

• Strong professional drive, resourcefulness, and entrepreneurial spirit.

• Additional abilities required to do the job.

Preferred Qualifications:

• Direct experience in informal education within institutions serving 100,000+ guests annually.

• Demonstrated record of strong management of multiple programs/projects and cross departmental work/alignment.

Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.

• Physical Demands: While performing the essential functions of this job, the employee is regularly required to stand; occasionally walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; and consistently talk or hear; and rarely taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

• Work environment: While performing the duties of this job, the employee is exposed to weather and desert environmental conditions prevalent at the time.  The noise level in the work environment is usually moderate.

• OSHA Risk Classification for COVID-19 Exposure: Lower Risk (Caution): This position has minimal occupational contact with the public and other co-workers and is therefore determined to fall within the Lower Risk category as defined by OSHA.  To further minimize risk, employees are required to follow the Foundation’s Safe and Healthy Workplace guidelines and related personal and facility infection control policies.

The Frank Lloyd Wright Foundation is an Equal Opportunity Employer.


Details

Organization/Company: Taliesin West
Website: https://franklloydwright.org/careers/
Location: Scottsdale, AZ
Deadline: Open until filled
How to Apply: Apply here: https://recruiting.paylocity.com/recruiting/jobs/Details/395653/Frank-Lloyd-Wright-Foundation/Vice-President-of-Public-Engagement