May 2008 – Job Openings at Children's Museum of Phoenix
The Children’s Museum of Phoenix is opening in downtown Phoenix June 14.  We are looking for professional, positive and team-oriented individuals from all backgrounds to join the Museum team. Geared for ages 0-10, the Museum will be an active, hands-on environment, expected to serve 500,000 visitors annually.  We are hiring many positions, ranging from retail, artistic, educational, and maintenance.  Training will be provided.  Descriptions and how to apply are posted on our website at www.childrensmuseumofphoenix.org

Development Associate
Summary:  As a Development Associate, responsibilities will include participating in all aspects of the Children’s Museum development plan including donor communications, special events, annual and capital campaigns, department record keeping, and general development support.

 

Essential Duties and Responsibilities include the following, other duties may be assigned to meet business needs:

• Assist in the development of annual, corporate, and individual giving plan strategies.

• Process and track donations, input data, prepare reports, mailings, etc;

• Support the development of donor communication materials in including donor solicitation materials and acknowledgements, and direct mail solicitation campaigns;

• Assist in development-related special events;

• Cultivate positive working relationships with donors and potential donors;

• Be a passionate advocate for the Children’s Museum.

 

Qualification/Requirements:

• Knowledge of MS Office (Word, Excel, Outlook, Powerpoint);

• Excellent verbal and written communications skills and exceptional phone and personal etiquette;

• Highly organized, able to multi-task, flexible, problem-solver, and able to work in a fast-paced, creative environment;

• Able to work with minimum supervision;

• Customer service driven;

• Professional appearance;

• Eco-minded.

 

Education/Training/Experience

• Bachelor’s degree in Journalism, Communications or an equivalent major;

• 3+ years professional grant writing experience;

• Knowledge of Raiser’s Edge a significant advantage

 

Education/Training/Experience

·          Bachelor’s degree

·          Preferred experience with Blackbaud’s Raiser’s Edge 7 database and ticketing software such as Patron Edge.

 

Facilities Manager
Summary: The Facility Manager is responsible for the general maintenance and other building services of the Children’s Museum of Phoenix. Additional duties include minor construction projects, assisting the staff and serving as a liaison between management and the general staff.

 

Essential Duties and Responsibilities include the following. Other duties may be assigned to meet business needs.

·         Administer all maintenance contracts and payments for various interior and exterior maintenance vendors

·         Facilitate building maintenance repairs and other minor alterations/ reconfiguration projects

·         Manage all staff moves and assist the Operations Department, IT, Product Control, Financial Accounting, HR and AP in space allocation

·         Arrange all special facilities services (cleaning)

·         Ensure all A/V equipment is functional and in place as required for meetings, conferences and exhibits

 

Qualification/ Requirements:

·         Working knowledge of power and hand tools

·         Working knowledge of electrical repair

·         Ability to solve exhibit- related challenges

·         Painting, shop and fabrication skills

·         Working knowledge of safety regulations as they apply to technical processes

·         Forklift certified

 

Education/Training/Experience

·         High School graduate or GED

·         Minimum 5 years of Facility Management experience

 

Group Registration Specialist
Summary: Register groups and individuals for museum visits and programs using the software program Patron Edge.

 

Essential Duties and Responsibilities include the following: Other duties may be assigned to meet business needs.

·          Provide positive ‘first contact’ museum experience for customers.

·          Register groups and individuals for museum visits and programs. 

·          Prepare confirmation materials. 

·          Prepare daily deposits. 

·          Prepare and communicate weekly visit and program schedules to staff and Visitor services. 

·          Prepare and maintain statistical information.  

·          Receives phone calls and signs participants up for various programs. 

·          Returns telephone messages regarding registration for programs within 24 hours.

·          Processes and confirms program registrations received via website within 24 hours.

·          Collects necessary information (billing information, liability releases, medical forms, etc.)

·          Processes program payments on a weekly basis.

·          Processes and mails confirmation materials in accordance with program schedules.

·          All other duties as assigned.

 

Skills and Competencies:

·          Willingness to continue development of a growing constituent database

·          Mastery of MS office especially Word and Excel, required

·          Collaborative problem-solver, takes initiative, and focuses on solutions

·          Self-motivated, self-sufficient, and able to perform duties with minimal supervision

·          Keeps information confidential with a high level of professionalism and discretion

·          Strong work ethic and an ability to get the job done are essential.

 

Education/Training/Experience

·          Bachelor’s degree

·          Preferred experience with Blackbaud’s Raiser’s Edge 7 database and ticketing software such as Patron Edge.

 

Hands on Helpers
Summary: Facilitators receive training on policies and procedures for being on the museum floor to ensure a positive experience for children and their families.  This includes responding to guests inquiries, enforcing policies and procedures, and providing programming that is experiential, participatory, and interactive.  Shifts, ranging from 15 to 20 hours per week, occur during weekday mornings and afternoons, weekends, and holidays.  All facilitators are required to work one(1) weekend day each week, either Saturday or Sunday.  Also assists with set-up, clean up, and preparation of consumable materials.

 

Essential Duties and Responsibilities include the following:  Facilitation of programs/classes as assigned

·          Participates in facilitation of programs with schools and /or after-school groups

·          Maintains current knowledge of content

·          Able to interact  and react positively in a high energy environment with students/parents

·          Participates in program's evaluation

·          Preps and maintain all programmatic support materials (including consumable supplies and props) classrooms and materials

·          Shows a professional manner while running classes/programs

·          Encourages continued support for the Museum's public programs

·          Required to work one  weekend day each week

·          Ability to effectively engage visitors with different learning styles

·          Practical understanding of ages and stages of child development

·          Other duties may be assigned to meet museum needs

Qualification/ Requirements:

 

·          Teaching experience and/ or experience working with children and families

·          Excellent communication skills

·          Professional and appropriate dress/ demeanor

·          Capacity to positively improvise/interact spontaneously with visitors

·          Commitment to diversity and track record of effective work with diverse audiences

·          Fluency in Spanish desirable

·          Ability to stand, kneel, crawl, and play for long periods of time

·          Must pass a  background check

·          Eco-minded

Education/Training/Experience

·          Bachelors Degree in Education or related field

·          Teaching certification or credential preferred

·          Minimum 1 year teaching experience

Hourly wage $10 to 16 DOE.

Part-time

 

Maintenance Specialist
Summary: The Maintenance Specialist is responsible for the general maintenance and other building services of the Children’s Museum of Phoenix. Additional duties include minor construction projects, and assisting with event setup.

 

Essential Duties and Responsibilities include the following. Other duties may be assigned to meet business needs.

·          Facilitate building maintenance repairs and other minor alterations/ reconfiguration projects

·          Assist with arranging all special facilities services (cleaning)

·          Ensure all A/V equipment is functional and in place as required for meetings, conferences and exhibits

·          Assist with event setup

 

Qualification/ Requirements:

·          Working knowledge of power and hand tools

·          Working knowledge of electrical repair

·          Ability to solve exhibit related challenges

·          Painting, shop and fabrication skills

·          Working knowledge of safety regulations as they apply to technical processes

·          Forklift certified

 

Education/Training/Experience

·          High School graduate or GED

·          Minimum 2 years of Facility Maintenance experience

Marketing/Development Assistant
PRIMARY RESPONSIBILITIES
Marketing / Development
Assist Director of Communications and Marketing Manager in daily tasks including:
·          Update website as necessary
·          Manage press and marketing material archives
·          Manage press contact list
·          Assist with Special Event and Press Coordination
·          Assist with mass mailings
·          Assist with market research and other tasks as needed. 

KNOWLEDGE, SKILLS AND ABILITIES

·          Well organized and detail oriented

·          Strong verbal communication skills and professional manner with visitors, donors and others in person and on telephone

·          Strong computer skills working in Microsoft Word, Outlook;  exposure to database systems

·          Associate’s degree (AA) or equivalent, or 3 years related experience in marketing, public relations or advertising, or equivalent combination of education and experience.

·          Strong attention to detail and follow-thru on assigned tasks

·          Interact closely as a team player

·          Multiple language abilities appreciated
 

POSITION INFORMATION

·          Reports to:  Director of Communications

·          Full-time 

·          New position begins immediately

·          Own transportation required

·          Moderate lifting of supplies required

·          Perform other duties as assigned

 

WORKING CONDITIONS:

You will be part of a creative and dedicated team working to create a museum for children, scheduled to open in downtown Phoenix in June 2008.  Daily work space is fully accessible in a pleasant office environment.

Membership-Data Entry Specialist
Summary: The Membership/Data Entry Specialist is responsible for input of member info as well as creating and mailing membership packets. Analyzing and correcting duplicate records, merging records, entering and updating records, entering gift and membership data. The position also assists with query and report writing

Essential Duties and Responsibilities include the following: Other duties may be assigned to meet business needs.

·          Responsible for data accuracy, integrity, and security of all constituent records, and for maintaining and enhancing the highly confidential data of Raiser’s Edge database system. 

·          Provide support in the production of Membership promotional materials, which may include signs, brochures, membership cards, benefit packages and other collateral materials.

·          Assist in the planning and implementing of all Membership related special events.

·          Assist in communication with general Museum members including acknowledgment and renewal letters, individual correspondence, e-mail notices and even invitations.

·          Design, implement document and continue with ongoing methods and policies for using the database effectively.

·          Continue ongoing documentation and enforce data entry guidelines for office to ensure data quality and consistency.

·          May provide support to staff in developing and producing standard and custom queries and reports in maximizing the potential of the Raiser’s Edge application.

·          Manage data integrity projects as assigned

·          Proofreads and verify data for accuracy

·          Accountable for the accuracy and integrity of data files

·          Insures steps are completed in a timely and accurate manner

·          Maintains a high level of confidentiality with constituent information

·          All other duties as assigned.

 

Skills and Competencies:

·          Willingness to continue development of a growing constituent database

·          Proficient in Microsoft Office, including adept use of email and the Internet.

·          Collaborative problem-solver, takes initiative, and focuses on solutions

·          Self-motivated, self-sufficient, and able to perform duties with minimal supervision

·          Keeps information confidential with a high level of professionalism and discretion

·          Strong work ethic and an ability to get the job done are essential.

·          Experience in Raisers’ Edge or other automated membership and/or fundraising software.

·          Experience in ticketing software such as Patron Edge

 

Education/Training/Experience

 

·          Bachelor’s degree

·          3-5 years of experience with Blackbaud’s Raiser’s Edge 7 database and configuration tools

·          Preferred experience working with ticketing software such as Patron Edge.

Security Manager
Summary: The museum Security Manager is responsible for the day-to-day security and protection of the museum, exhibits as well as visitor safety.  This individual is responsible for establishing museum security protocol as well as supervising the security team. 

Essential Duties and Responsibilities include the following. Other duties may be assigned to meet business needs.

·          Maintain the security of the museum and its visitors

·          Supervise security officers and evaluate performance

·          Set security/ emergency procedures for museum

·          Guard exhibits and prevent visitors from damaging museum property

·          Assist visitors with any problems

·          Assist visitors/ staff in case of an emergency

 

Qualification/ Requirements:

·          Minimum of 3-5 years experience of related security work

·          General knowledge of basic security procedures and fire prevention techniques

·          Ability to work quickly, effectively and responsibly in an emergency situation

·          Customer service skills, and the ability to interact both courteously and firmly with visitors

·          Leadership and communication skills

 

Education/Training/Experience

·          Minimum 1 year of security experience

·          High School Graduate or GED (higher degree preferred)

Senior Education Manager
Summary: The primary duty of the Senior Education Manager is to supervise and guide the Floor Staff Instructors and Educators.  Additionally, they provide instruction of museum-developed curriculum for public and school programs at the Museum. Also assists with set-up, clean up, and preparation of consumable materials.  Lastly, the Senior Education Manager works with the education staff  to establish the museum’s educational programming.

Essential Duties and Responsibilities include the following:

·          Supervise Floor Staff –“Hands on Helpers”

·          Manages course implementation paperwork, such as guest speaker agreements to appear, instructor payroll forms, contracts, course changes, etc.

·          Assist in classroom instruction when necessary

·          Serve as a liaison between the Floor Staff Instructors and Management

·          Maintains current knowledge of Museum Education/Exhibition program content

·          Able to interact with Students/Parents and sensitive to their needs

·          Participates in program evaluation, reviews and assesses instructor evaluations

·          Prepare and maintain classrooms and materials including plans for schedules and supervises the course implementation process ensuring that all program plans, printed materials, and AV equipment deadlines are met

·          Shows a professional manner while running classes. Skill in handling confidential and sensitive matters with discretion, tact, and sensitivity

·          Encourages continued support for the Museum's public programs

·          Ability to make oral presentations at planning meetings and at programs/departmental functions

·          Skill in working as part of a team with co-workers exchanging ideas and thoughts to arrive jointly at decisions

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